Shipping Policy
At Gadex, we strive to ensure that your orders are delivered promptly and securely. Please review our shipping policy below for details on our process.
1. Shipping Destinations
We offer shipping within India and to select international locations. Shipping availability may vary depending on the product and location.
2. Shipping Times
- Standard Shipping: Typically, orders are processed within 1-2 business days and delivered within 5-7 business days.
- Expedited Shipping: Available for select products, with delivery within 2-3 business days.
- International Shipping: Delivery times vary based on the destination, ranging from 7-14 business days.
Please note that shipping times are estimates and may be affected by factors outside of our control, such as customs clearance and carrier delays.
3. Shipping Costs
Shipping costs are calculated at checkout based on the delivery location and shipping method chosen. Free shipping may be offered on orders over a specific amount, as indicated on our website.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the delivery status of your order.
5. Undelivered or Lost Packages
If your package is delayed, undelivered, or lost, please contact our support team at support@gadex.in or Whatsapp +919329637006 and we will assist in locating or reshipping your order.
6. Customs and Import Duties
For international orders, customs duties and taxes may apply depending on your location. Gadex is not responsible for these charges, and they will be the responsibility of the customer upon delivery.
7. Incorrect Shipping Information
Please ensure all shipping information is correct at the time of placing your order. Gadex is not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions about our shipping policy, feel free to contact us at support@gadex.in
Best regards,
Gadex Team
